Information We Collect

We collect the information needed to run the shop, including customer contact details, shipping addresses, order details, newsletter signups, and messages sent through customer support channels.

Checkout and Payments

Checkout is handled through Stripe. Coldstone Soap Co. receives order and payment status information from Stripe, but full card numbers are processed by Stripe and are not stored directly by Coldstone Soap Co.

Analytics, Cookies, and Local Storage

The site may use Google Analytics and Google Tag Manager to understand visits, product interest, cart activity, and checkout performance. The cart may use browser localStorage, and analytics tools may use cookies or similar browser storage.

Email and Newsletter Updates

Customers who join the newsletter may receive product drops, soapmaking notes, and shop updates. Marketing email tools may process signup details, and every marketing email will include an unsubscribe option.

How Information Is Used

Information is used to process orders, ship purchases, answer questions, prevent fraud, improve the website, measure marketing performance, and comply with business recordkeeping needs.

Questions and Requests

Privacy questions or update requests can be sent to hello@coldstonesoapco.com. Include the email address used for the order or signup so the request can be matched accurately.